Executive/senior Executive – Inbound Calling – BPTP Ltd.

1 - 6 Years
Delhi NCR

Job Description

Roles and responsibilities 

No Sales Target/Fixed Salary/ Fixed Day Shift
Inbound Calling Process-
All Calls will land in the call centre.
Call centre agents will pick the calls and give the project information, and will take client details- Name, Interested project, Budget, Number (confirmation).
All post sales related calls will be transferred to customer care.
If the customer is interested to know more and agrees for site visit, call centre team will assign the call/enquiry to sales team for further follow-up.
Assignment will happen to project wise assigned sales person only.
Team will have feature to do the call transfer also, in case customer wants to talk to sales team.
In case all the agents are busy on calls, queued calls will start landing to sales team in round robin rule.
All NI Calls will be marked Closed and Lost.

Perks and Benefits 

Best in the industry

Salary: Not Disclosed by Recruiter

Industry:Real Estate / Property

Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations

Role Category:Voice

Role:Associate/Senior Associate -(NonTechnical)


Desired Candidate Profile

Please refer to the Job description above

Company Profile

BPTP Limited

The last 15 years has witnessed the growth of one of the most prolific real estate companies in the National Capital Region, BPTP. Driven by the twin pillars of operational excellence and unparalleled customer experience, our endeavour is to create best in class and sustainable developments.
We have successfully launched Faridabad as an incredibly promising real estate market, with our flagship project Parklands, a fully integrated township. In Gurgaon we have created perfect examples of integrated luxury townships â€" Amstoria and Astaire Gardens. Capital City NOIDA, our marquee mixed use project is set to create a bench mark in the Indian realty market to name a few . We have also successfully delivered more than 11,000 homes.
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Recruiter Name:Damini Sharma

Contact Company:BPTP Limited

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