Inbound Calling Process-
All Calls will land in the call centre.
Call centre agents will pick the calls and give the project information, and will take client details- Name, Interested project, Budget, Number (confirmation).
All post sales related calls will be transferred to customer care.
If the customer is interested to know more and agrees for site visit, call centre team will assign the call/enquiry to sales team for further follow-up.
Assignment will happen to project wise assigned sales person only.
Team will have feature to do the call transfer also, in case customer wants to talk to sales team.
In case all the agents are busy on calls, queued calls will start landing to sales team in round robin rule.
All NI Calls will be marked Closed and Lost.
Salary: INR Best in the industry
Industry:Real Estate / Property
Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations
Role:Associate/Senior Associate -(NonTechnical)
Desired Candidate Profile
We have successfully launched Faridabad as an incredibly promising real estate market, with our flagship project Parklands, a fully integrated township. In Gurgaon we have created perfect examples of integrated luxury townships Ã¢â‚¬" Amstoria and Astaire Gardens. Capital City NOIDA, our marquee mixed use project is set to create a bench mark in the Indian realty market to name a few . We have also successfully delivered more than 11,000 homes.
Recruiter Name:Damini Sharma
Contact Company:BPTP Limited